Terms and Conditions
These terms govern your use of our financial planning subscription service and outline the rights and responsibilities of both parties.
August 8, 2025
Acceptance of Terms
By subscribing to our service or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our service.
These terms constitute a legal agreement between you and Phelanoraviq regarding your use of our financial planning subscription service, including all consultations, analytical reviews, and related materials.
Service Description
Our subscription service includes the following components:
- Monthly personalised financial planning consultations
- Comprehensive analytical reviews of your financial situation
- Ongoing support and guidance throughout your subscription period
User Responsibilities
As a subscriber, you agree to the following responsibilities:
Eligibility Requirements
You must be at least 18 years old and legally capable of entering into binding agreements. You are responsible for providing accurate information during consultations and maintaining the confidentiality of your account details.
18+ only
Account Management
You must maintain accurate contact information, notify us of any changes to your circumstances that may affect our service, and use our service only for its intended purpose of financial planning discussions.
Legal Compliance
You agree to comply with all applicable laws and regulations in your jurisdiction and not use our service for any unlawful purposes or in violation of professional standards.
Prohibited Uses
You may not use our service for the following purposes:
- Any illegal or unauthorised activities
- Sharing account access with unauthorised third parties
- Attempting to reverse engineer or copy our methodologies
- Providing false or misleading information during consultations
- Using our service to compete with or undermine our business
Intellectual Property Rights
All content, materials, methodologies, and intellectual property related to our service remain the exclusive property of Phelanoraviq. This includes consultation frameworks, analytical tools, and proprietary planning approaches.
You may not reproduce, distribute, or create derivative works based on our intellectual property without explicit written permission. Information shared during consultations is for your personal use only.
We respect your intellectual property rights and will not claim ownership of personal financial information you share during our service.
Privacy and Data Protection
We process your personal information in accordance with our Privacy Policy and applicable data protection regulations. Please review our privacy practices for detailed information about data collection and usage.
View Privacy Policy Privacy Policy
Service Disclaimers
Our service provides educational discussions and analytical reviews rather than specific financial advice. We do not guarantee specific outcomes or results from using our service, and individual experiences may vary significantly.
Past performance does not guarantee future results. All financial decisions remain your responsibility, and we recommend consulting with qualified professionals before making significant financial commitments.
Financial planning involves risk and individual circumstances vary significantly.
Limitation of Liability
Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, consequential, or punitive damages arising from your use of our service.
Our maximum liability for any claims related to our service is limited to the amount you have paid for your subscription in the 12 months preceding the claim.
We are not responsible for losses resulting from market conditions, third-party actions, or circumstances beyond our reasonable control.
User Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our service, breach of these terms, or violation of applicable laws or third-party rights.
Dispute Resolution
We are committed to resolving disputes fairly and efficiently through the following mechanisms:
Internal Resolution
We encourage direct communication to resolve concerns. For formal disputes, we follow these procedures:
- Initial complaint submitted in writing within 30 days of the issue
- Good faith negotiation period of 60 days
- Alternative dispute resolution if negotiation fails
External Resolution
For unresolved complaints, you may access the Financial Ombudsman Service or other relevant dispute resolution bodies.
Termination of Service
Either party may terminate the subscription with 30 days written notice. You may cancel your subscription at any time, with termination effective at the end of your current billing period.
We reserve the right to suspend or terminate service immediately for violations of these terms, non-payment, or other serious breaches of our agreement.
Governing Law
These terms are governed by English law and subject to the exclusive jurisdiction of the English courts. All legal proceedings must be conducted in accordance with UK legal procedures.
Terms Modifications
We may update these terms periodically to reflect changes in our service, applicable laws, or business practices. Updated terms will be posted on our website with effective dates.
Continued use of our service after term updates constitutes acceptance of the revised terms. We will notify subscribers of material changes through email or account notifications.
Contact Information
For questions about these terms or our service, please contact us:
Email: info@phelanoraviq.com
Phone: +447392781506
Address: Woodstock, Oxfordshire, OX20 1PP, United Kingdom